Disjoncto
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Terms of use and sale

Last updated: 12 November 2026

1. Purpose and parties

These terms govern the use of the Disjoncto application (Mac, iPad, iPhone, Android, Windows, Linux and web), the disjoncto.com website and the associated services (account, cloud, licences), as well as the purchase of passes, subscriptions, packs and licences. They form a contract between you and Novadesko SRL (hereinafter “Novadesko” or “we”), Rue de Boussoit 4, 7110 Maurage, Belgium, CBE BE 1018.192.568. By creating an account, installing or using Disjoncto, you accept them.

2. Role of Disjoncto

Disjoncto is a tool that assists in the design of electrical installations. It applies the RGIE rules (Book 1, version 07) as we have modelled them, and flags the deviations it detects. It does not replace the study of a qualified professional, the installer's judgement or the inspection by an accredited body. You remain solely responsible for the design, execution, verification and compliance of the installation carried out, and for the documents you hand over to third parties.

3. Account

An account is required for web purchases, the cloud and teamwork. You can sign in with email and password, a passkey, Sign in with Apple or Google. You are responsible for keeping your credentials confidential and for any actions taken from your account. An account can be deleted at any time from the app or by writing to us; the data is then erased under the conditions set out in the privacy policy.

4. Free plan

The app is free: every feature can be used without paying, with one active project at a time and exported documents bearing a watermark. No payment card is required.

5. Paid plans

  • Job pass: exports one project without a watermark, with no time limit for that project.
  • Job packs: a number of prepaid job passes, usable with no time limit.
  • Pro subscription (monthly or yearly): unlimited projects, exports without watermark, installer's logo, cloud and multiple devices.
  • Team subscription: everything in Pro, plus roles (admin, editor, viewer), shared projects, versions and conflict handling, for three included users, with additional users billed on top.
  • Lifetime licence: a one-off payment granting the Pro features for the major version purchased and its updates, on your devices; the cloud is offered as a monthly option.

Prices shown on the website are in euros excluding VAT; the applicable VAT is added at checkout. On the App Store and Google Play, prices follow the store's price tiers, VAT included, and may differ from web prices.

6. Payment

Web purchases are paid by card or another payment method offered by Stripe. In-app purchases on iPhone, iPad, the Mac App Store and Android are paid to Apple or Google, which handle billing, renewal, refunds and cancellation under their own terms. Mac and PC licences purchased outside the stores are delivered as a licence key linked to your account.

7. Renewal and cancellation

Subscriptions renew automatically at the end of each period, at the rate then in force, until cancelled. You can cancel at any time from your Disjoncto account (web purchases) or from your Apple ID or Google Play settings (in-app purchases). The subscription remains active until the end of the period already paid; no pro rata refund is due unless the law provides otherwise. After cancellation, your projects remain readable and exportable as .djx, with a watermark.

8. Right of withdrawal

If you are a consumer, you have fourteen days to withdraw from a web purchase without giving any reason. By requesting immediate delivery of the digital content (activation of the pass, subscription or licence), you acknowledge that you lose this right once performance has begun, in accordance with Article VI.53, 13° of the Belgian Code of Economic Law. For in-app purchases, refund requests are made to Apple or Google.

9. Licence to use

Novadesko grants you a personal, non-exclusive and non-transferable licence to use Disjoncto on your devices, within the limits of the plan you have chosen. You may not circumvent the licensing mechanisms, decompile the app except where permitted by law, resell or lend a key, or use the app to provide a competing service. A Team licence may be assigned to members of your organisation up to the number of paid users.

10. Offline licence

The licence is verified by a signed token stored on the device, valid without a connection. If there is no network or our servers are unavailable, the app keeps working for a grace period of at least thirty days from the last successful check.

11. Cloud and team

The cloud is optional: without it, everything stays on your device. When enabled, your projects are encrypted and synchronised between your devices and, on the Team plan, shared with members according to their roles. You remain responsible for the access you grant. We run regular backups, but you should keep your own .djx exports of important projects.

12. AI assistant and plan recognition

The AI features (recognition of a photo or scan of a plan, assistant, dictation) produce suggestions to be checked before they are applied. They require a connection and may be limited in volume depending on the plan. Their results constitute neither professional advice nor a guarantee of compliance.

13. Your data and your projects

Your projects, plans, photos and documents belong to you. You can export them at any time in .djx, PDF or DXF format. We do not use them to train models and do not pass them on to third parties, apart from the processors required to provide the service and legal obligations.

14. Updates and availability

We keep developing the app and the RGIE rule set, sometimes without a new version of the app. Some features may be modified or removed when the standard or the platforms change. The online services are provided with a high availability target, but without any guarantee of uninterrupted operation; planned maintenance is announced where possible.

15. Warranties and liability

Disjoncto is provided “as is”. To the extent permitted by law, Novadesko does not warrant that the results, calculations or documents produced are free of errors or that they will be accepted by an inspection body. Novadesko is not liable for indirect damage, loss of revenue, data or time related to the use of the app. Its total liability is limited to the amounts you have paid us in the twelve months preceding the event giving rise to the claim. The statutory guarantees enjoyed by consumers remain unaffected.

16. Suspension

We may suspend or terminate an account in the event of fraud, licence circumvention, attacks on our systems or serious breach of these terms, after notice where possible. Your projects remain exportable for thirty days.

17. Changes

We may amend these terms to reflect changes in the app, the law or the stores. The current version is published on this page with its date; significant changes are announced in the app or by email at least thirty days before they apply to ongoing subscriptions.

18. Governing law and disputes

These terms are governed by Belgian law. Failing an amicable settlement, the courts of the judicial district of Hainaut, Mons division, have jurisdiction, without prejudice to mandatory consumer protection rules. Consumers may also turn to the Consumer Mediation Service (mediationconsommateur.be) or to the European online dispute resolution platform.

19. Contact

Novadesko SRL
Registered office: Rue de Boussoit 4, 7110 Maurage (La Louvière), Belgium
Company number (CBE) and VAT: BE 1018.192.568
Contact: hello@disjoncto.com · Support: support@disjoncto.com